Guest Service Fee Schedule

Guest Service Fees: The guest service fee is based on the number of bedrooms required to be attended to during your stay and is based on an allotment of time to cover the following items below:

 Number of Bedrooms

 Preparation

 Inventory

Laundry

 Cleaning

 Total Guest Fee

 1 Bedroom75.0037.5035.00 177.50 325.00
 2 Bedrooms75.0037.5050.00 187.50 350.00
 3 Bedrooms75.0037.5065.00 197.50 375.00
 4 Bedrooms75.0037.5080.00 207.50 400.00
 5 Bedrooms 75.0037.5095.00 217.50 425.00
 6 Bedrooms + sofa beds75.0037.50110.00 227.50 450.00

Arrival & Departure Preparation
Preparing the house includes blowing off the patio, decks and gazebo areas, verification of kitchen and linen inventory, checking the sound system, internet connection and testing all televisions to make sure they are all working properly. This fee also includes the caretakers time for arrival and departure inspections which includes a detailed written inspection report.  Inspection reports are necessary to insure that the current guest is not held responsible for damage or missing items caused by a prior tenant

Inventory Verification                                                                                                                                                                                                                                  Inventory counts include all towels, linens, bedding, accessories, artwork and a full accounting of the kitchen inventory

Laundry Services                                                                                                                                                                                                                                           Laundry is the most time consuming element of the guest service fee. The fee covers the washing and drying of towels and bed linens according to the time allotment below:

Laundry Services
 # of Guests
 Number of Loads of WashHours
 Total Cost
 1 Bedroom
 22 loads
 1.4 hrs
 $35.00
 2 Bedrooms
 44 loads
 2 hrs
 $50.00
 3 Bedrooms
 66 loads
 2.6 hours
 $65.00
 4 Bedrooms
 88 loads
 3.2 hours
 $80.00
 5 Bedrooms
 1010 loads
 3.8 hours
 $95.00
 6 Bedrooms + sofa bed
 1212 loads
 4.4 hours
 $110.00

Cleaning Services                                                                                                                                                                                                                                                This fee covers re-making of all beds, vacuuming, washing floors, bathroom toilets, tubs and showers, wiping out the refrigerator, microwave and oven, dusting furniture, light fixture, artwork and blinds.  Fee also includes the trash removal and cleaning of the fireplace if firewood has been purchased.

 

 Cleaning Services
 Hours
 Total
 1 Bedroom
 7.1 hours
 $177.50
 2 Bedrooms
 7.5 hours
 $187.50
 3 Bedrooms
 7.9 hours
 $197.50
 4 Bedrooms
 8.3 hours
 $207.50
 5 Bedrooms
 8.7 hours
 $217.50
 6 Bedrooms + sofa bed
 9.1 hours
 $227.50
  

Caretaker Support                                                                                                                                                                                                                                         Caretaker calls and visits: We have a very detailed guest service instruction book. This has been designed to answer any questions and provide detailed instructions for operating everything in the cabin. If guests cannot find the answer to your question the fee includes one call to our caretaker to ask general questions. The fee also covers any house calls required by our caretaker for non-functioning appliances or equipment.  This service is included in the guest service fee


Excess Fees
The following items are not included in the Guest Service fee and will be considered to be excess cleaning at $30.00 per hour:

*  Ovens and Ranges left excessively dirty

*  Spa/Beach Towels used and not laundered and returned to spa basket

*  Dirty dishes left in the dishwasher or dishes put away dirty in the cabinets

*  Fireplace cleaning if guest has brought there own firewood.

*  Gas BBQ Grill not brushed down and/or left excessively dirty

*  Guest belongs lost and found will be charged a $30.00 handling fee for the return (fee does not include packaging or shipping costs)

*  Window cleaning from dog smears or child's hand prints

*  Smoking on premises is not allowed, fees will be applied for any time required to pick up cigarette butts around the exterior of the property.  If any cigarette smell is present inside the home the guest will be charged for costs associated with removal of the cigarette smoke which will include carpet cleaning, dry cleaning of bedding, shams, comforters, pillows, bed skirts, bed panels and the costs associated with rental of professional air fans and freshner products. 

*  Trash removal plus dump fees for sorting of trash, usage over allotted  number of garbage cans and Christmas tree removal.

*  Excessive Caretaker calls and or visits for anything reported by guest and after visit it was determined that the call was not warranted.

*  Cleaning of the fireplace if guests have brought there own firewood

*  Excessive Caretaker calls and or visits for anything reported by guest and after visit determination indicates that call was not warranted.